Shipping & Delivery Policy
IndianAquarium.com is committed to deliver your order with good quality packaging within given time frame. We ship throughout the week, except Sunday & Public holidays. To ensure that your order reaches you in good condition, in the shortest span of time, we ship through reputed courier agencies (Preferably FedEx,Delhivery,Aramex,DTDC,Professional Courier). If there is no courier service available in your area, we will ship your items via Government Registered Bookpost or Speedpost.
How the delivery charge is calculated for multiple units?
IndianAquarium.com provides free shipping to all your products irrespective of the Price of the Product Mentioned . It is our company motto to ensure customer never pays any extra charges for delivery .
However Octroi/Entry Tax levied additionally by some states are to be paid by the customer .
How long does it take for an order to arrive?
Orders are dispatched within 2-3 working days or as per the delivery date specified by you at the time of placing the order. Most orders are delivered within 7 to 8 working days. Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order. Some orders to North-East alone may get delayed more than 10 days for delivery .
What if the product is received in damaged condition?
All products bought through IndianAquarium.com are duly insured.When you receive the Product from the Courier personel , Please do unpack the Parcel infront of the courier personal itself . If you find any Broken Item Please convey it to the Courier Professional so that it is easy to claim the insurance. If you receive any broken item Please do convey it to IndianAquarium.com through both Email and Mobile within 24 hours after receipt of Delivery . If the item is not unpacked or damage is not reported to courier person, IndianAquarium cannot replace the product or refund the product as insurance cannot be claimed for the same .
All disputes subject to Chennai Jurisdiction only .